Our Stories

We thought you might like to hear some real life examples of how Safe+Well has helped people, so we've included some stories below. We've used images of models and changed people's names, to protect their identities. If you would like to share your experience of Safe+Well, please fill in our feedback form and we'll be in touch so you can tell us your story.



Minnie's story

About Minnie

Minnie, 73, lives alone in a bungalow and has had Osteoarthritis for the past 15 years. She had a knee replacement 12 months ago but was struggling to get around the home and finding it hard to get out of her chair. Minnie wants to remain in her home as long as possible and doesn’t want her daughter to worry about her. She was finding it hard to make food and drink in the kitchen because standing up for long enough was difficult.

Solution: Safe+Well Occupational Therapist Home Visit

Minnie and her daughter contacted Safe+Well and decide to pay for an Occupational Therapist (OT) visit Minnie at home. The OT spent an hour at Minnie’s property with her and her daughter discussing the difficulties she was having and observing Minnie in her home environment.

Minnie received a copy of the OT report which suggested daily living aids she may find useful in the home including a perching stool in the kitchen and chair raisers to make her chair higher. Minnie’s report also advised on her using her walking stick indoors not just outdoors. Minnie’s daughter bought the daily living aids that the OT suggested and after a couple of weeks the OT rang to check how Minnie was getting on.

How did Safe+Well help?

Minnie was able to get around the house much more easily and safely. She can now spend the time making her meals. She says:

‘I can take my time now making lunch. I would just have a packet of crisps and a cuppa soup before because I just couldn’t stand long enough to make anything decent. I always thought using my stick indoors was giving in, but the OT explained by using it as a support I would be less likely to trip and feel less exhausted when I got to where I was going, and they were right! My daughter has said she doesn’t worry quite as much now and I haven’t missed her calling once since my chair is easier to get out of. I wish I had had an OT visit at home before now instead of struggling on, it is amazing how such small things can make such a difference’.

Interested in an OT home visit? click here

John's Story

About John

John is 59 years old and had a stroke about 18 months ago. Although he had recovered well, he had some problems gripping cutlery and so was struggling to eat his meals without spilling the food. John lives with his wife and she was having to cut up his food and help him eat, which John found frustrating. He refused to have people over for meals, even his daughter and grandson.

Solution: A Free Safe+Well Local Demonstration

John and his wife attended a local demonstration and advice clinic which allowed John to see the variety of cutlery available and have a go at using some pieces. The Trusted Assessor from Safe+Well gave them some advice on daily living aids that would help John eat by himself again. For example, they suggested Dycem® non-slip mats, that help keep a plate in place when you’re trying to cut food, and a plate guard that would reduce spillage and help John get food on to his spoon/fork. John tried out some lightweight cutlery with thick handles that he found easy to grip – the knife was especially easy to cut with. He decided to buy these daily living aids which were delivered to his home address within a couple of days.

How did Safe+Well help?

John can now eat his meal without his wife’s assistance and he is happy to eat with his family and friends again. He says:

‘I was surprised to see all the products that are available to help me… a lot of the cutlery looked like regular cutlery and it was good to be able to try the different types out at the demonstration clinic. It has definitely improved my ability to eat on my own and I feel able to eat in front of my family now’.

Interested in visiting a local demonstration and advice clinic? click here