Our Stories

Kate's Story

Real life examples of how we help people

About Kate

Kate is 11 years old and has a genetic disorder which, along with other needs, means she needs help with showering and toileting. Her Social Care OT had provided her with a basic shower chair which works well but her parents wanted something more stylish and in keeping with the new wet room that had just had built for her.

Solution: Safe+Well™ Occupational Therapist Home Visit

Kate's Dad, Mark, contacted Safe+Well and decide to pay for an Occupational Therapist (OT) visit them at home. The OT spent an hour at Kate's home with her and her parents discussing the type of shower chair she needed and showing them all the options which were available - not just the ones available from NRS.

After the visit Kate's parents received a copy of the OT report which summarised all the thing they had talked about and gave a list of the shower chairs and suppliers available. Mark then phoned the OT and said they were interested in looking at the Seahorse Sanichair as it looked like it would meet Kate's needs. One of the retailers in the Safe+Well scheme stocked the Sanichair and so it was arranged that they would go to the shop to try this out. The chair suited Kate's needs really well and so her parents ordered one.

After a couple of weeks the Safe+Well OT rang to check how Kate was getting on.

How did Safe+Well™ help?

Kate is now able to use her new wet room to it full potential - she hates having her hair washed so is very happy that the new chair can tilt back and the water doesn't get in her eyes! Her Mum is really pleased with the chair;

"I can tell Kate is very comfortable and happy to be in the shower now. We can hoist her easily into the chair and use it over the toilet too which has been so useful. It was really good to get the advice of an OT who knows about all of the options out there - I had no idea there was so much choice, it's opened my eyes to a whole new world of equipment so I feel much more prepared for exploring equipment as Kate gets older and bigger."

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