What is Telecare and how can it help?
In its simplest terms, a Telecare device connects you to a trained team of friendly professionals at the simple press of a button. The device has a two way speaker, so you can use it to talk to someone whenever you feel vulnerable, unwell or just need a little reassurance.
Telecare can give extra reassurance to those who:
Have recently left hospital | |
Live alone | |
Live with a long term-health condition such as; strokes, dementia, epilepsy and heart issues | |
Are prone to falling | |
Are elderly or vulnerable |
A telecare device from our telecare partner, Appello is monitored 24/7, all year round.
Appello keep people safe, secure and well within their homes, with the reassurance the are connected to experts in case of emergency.
Contact us
Complete the contact form and we'll get in touch with you to provide free advice on how telecare might help your child and your family
Contact FormDevices
Click on one of the devices below to show it in the virtual house
Click on one of the devices below to learn more





Click on one of the devices to the left to show it in the virtual house
Personal Alarm
These can be worn on the wrist or around your neck. Some can raise an alarm automatically should you fall and other will need you to press a button in an emergency. There are some alarms designed for use outside the home which will show where you are located also so you can be found easily.

Bogus Caller Alarm
You can press this if someone is at your door who you are worried about. It will raise an alarm and let us talk to you or them.

Key Safe
A secure box with a code to open which you can keep your door key in so only family, carers or emergency services can use it.

Telecom
Means you can talk to someone at your door without having to open it.

Exit Detector
Will monitor if an outside door has been opened so we can tell if you might have left the house.

Medication dispenser
Holds up to 28 days of your daily medication so you can know when it is time to take your tablets.

Lifeline
This allows us to talk to you if you have a fall or another problem. It also links to other devices in your home to raise an alarm with us if there is a problem.

Smoke Detector
Will raise an alarm if smoke is detected in your house.

Gas Detector
Will raise an alarm if there is Gas, or CO detected in your home.

Heat Detector
Will raise an alarm if there your house gets too hot, or too cold.

Bed Sensor
Will raise an alert if you get out of bed and don't return after a set period of time. It can be linked to a light to switch it on when you get out of bed.

Automatic light
Will automatically switch on when you get out of bed to help prevent falls.

Movement Detector
Detects that you are, or are not moving around your home normally, and will raise an alarm if there seems to be a problem.

Flood Detector
Will raise an alarm if your bath or sink overflow.

Health apps can provide round-the-clock support and guidance for people and their carers.
Our Digital Health Library provided by ORCHA has hundreds of tried and tested health apps to choose from.
Apps are available with a wide range of topics including:
- mental health support
- support to quit smoking
- carer support
- supporting people living with dementia and many more
All the apps in our library have been assessed for their clinical and digital safety.
To find out more and access the apps please visit nrs.orcha.co.uk
Other places you can find help and support
See pages from your local council and NHS on how to get telecare
Buy telecare equipment and services. Your local NRS self pay site
Find other local partners who can help
Would you like more information?
Fill out the form below to let us know what kind of service you are interested in and we'll get back to you.